Administrative+Services+II

** Business Technology Department ** ** Course Syllabus ** **Course: Administrative Services II** **Teacher:** Mrs. Oates-Wiley (302) 631-4700 ext 14417 **Prerequisite:** None e-mail: oates-wileyl@christina.k12.de.us
 * Newark High School **
 * COURSE DESCRIPTION**

This course is designed to introduce students to the business office and to prepare them to perform a variety of administrative duties such as copying data, compiling records and reports, handling mail, and composing business communications. Special emphasis will be placed on preparing for job interviews, composing error-free resumes and cover letters, and participating in mock interviews. The course also includes time management skills, stress in the work place, communication skills, business ethics, telephone procedures, reprographic resources, travel arrangements and oral presentations. The completion of a career portfolio is an important component of this course. This class is designed to introduce students to the responsibilities and skills involved in a modern business office. **Tech Prep** Students who enroll in the Tech-Prep program and earn at least a B in this course can earn college credit at Delaware Technical and Community College, Delaware State University, and Wilmington University. **__State Business Technology Applications Content Standards Stressed:__** Students will apply management theories and functions to achieve organizational goals.

**__Performance Objectives__:** 1. Demonstrate the ability to utilize a keyboard using the touch method with proficiency 2. Demonstrate the ability to utilize the ten-key (numeric) pad using the touch method with proficiency 3. Demonstrate ethical and appropriate behavior for a business environment and in the use of computer software 4. Demonstrate written communication skills through the proper use of spelling, capitalization, punctuation, number expression and word usage 5. Apply basic formatting techniques 6. Utilize application software to produce various documents 7. Effectively manipulate the mouse or pointing device in order to efficiently move throughout a document 8. Demonstrate ability to proofread documents and make corrections 9. Demonstrate proficiency in utilizing word processing software on personal and business documents 10. Utilize advanced features of software to improve the quality of documents 11. Demonstrate proficiency in preparing basic spreadsheets 12. Demonstrate proper electronic mail software usage and knowledge 13. Develop and present an electronic presentation with basic proficiency 14. Define commonly used word processing, spreadsheet, presentation, internet, and general computer-related terminology 15. Describe terms and concepts related to software security issues, i.e., privacy, viruses, etc. 16. Define hardware, types of hardware and functions of hardware 17. Define software, types of software and functions of software 18. Describe basic disk operations and file management techniques 19. Utilize arrow keys, quick key combinations, and/or a mouse for efficient cursor movement 20. Demonstrate proper use of a printer and its related functions 21. Participate in Business Professionals of America **__ CONTENT __**** : ** I. Keyboard Mastery II. Related Word Processing Skills A. Justification G. Proofreading/Spell and Grammar Checking B. Error Correction H. Tables C. Centering I. Letters and Memos D. Word-wrap J. Manuscripts/Reports including MLA Style E. Capitalization/Punctuation K. Outlines F. Envelopes/Labels L. Service Formatting Keys III. Spreadsheet Skills A. Spreadsheet basics B cells, columns, rows H. Formulas/Functions B. Parts of a spreadsheet I. Sorting C. Entering labels and values J. Charts and Graphs D. Utilizing gridlines, row K. Merging Cells/Text Wrap and column headings E. Editing Worksheets L. Printing spreadsheets F. Cut/Copy/Move M. Headers and Footers G. Formatting Worksheets N. Utilizing Sheet Tabs IV. Presentation Software Basics A. Definition V. Good Work Habits A. Using time-saving routines B. Following written and verbal directions C. Locating and correcting errors prior to submitting work D. Proper care and maintenance of equipment E. Using reference materials (written and on computer) **__EVALUATION PROCEDURES__:** **PART I--KEYBOARDING/BASIC WORD PROCESSING (FIRST HALF OF COURSE)** **__GRADING__:** **__Marking Period 1__ __Marking Periods 2, 3, and 4__** 50% - Class Assignments (includes technique) 60% - Class Assignments 20% - Timed Writings 40% - Tests and Projects 30% - Problem Tests Papers are generally graded and returned to the student within one day. The student is to keep the graded paper in their folder which is required to be at their work station each day. Students retain their pocket folders or store them in a place designated by their instructor.
 * 1) The A Techniques @ approach
 * 2) Touch control of alphabet, numbers, and symbols
 * 3) Use of the 10-key pad
 * 4) Mastery in utilizing service formatting keys and commands
 * 1) Features of Presentation
 * 2) Design Templates/Slide Layout
 * 3) Options for Viewing Slides
 * 4) Bulleted Lists
 * 5) Clip Art/Drawing Tools
 * 1) Observation of work habits utilizing correct keying technique (the touch system)
 * 2) Problem tests B graded for speed and accuracy
 * 3) Completion of and quality of class assignments (requires regular attendance to class as per district policy)
 * 4) Timings on straight-copy material and saved on floppy diskette provided by instructor and returned to instructor at end of course. Diskettes must remain in the assigned classroom unless given express permission by instructor to do otherwise.
 * __Timed Writing Standards__**--**First Marking Period**

__3-minute Timed Writings__ 25+ wpm A 20 - 24 wpm B 16 - 18 wpm C 12 - 15 wpm D

Students must pass at least 3 timed writings with no more than 1 error per minute in order to meet the minimum standard.


 * __Christina School Grading Scale__**

A+ = 98 – 100% A = 90 – 97% B+ = 87 – 89% B = 80 – 86% C+ = 77 – 79% C = 70 – 76% D+ = 67 – 69% D = 60 – 66% F = 59% or below


 * __Instructional Materials__:**

__Century 21 Computer Applications and Keyboarding__, 8th edition, South-Western Publishing Co. Micro-Type 4, South-Western Publishing Co. Microsoft Word, Excel, and PowerPoint __Computer Applications for the New Millennium, an Integrated Approach__, 2000, South-Western Publishing Company.


 * STUDENT EXPECTATIONS:**


 * 1) Demonstrate proper keyboarding technique utilizing the touch system.


 * 1) Demonstrate attitudes and work habits which are basic to efficient performance.


 * 1) Be prepared for class each period with all necessary materials, i.e., diskette, folder, paper for note-taking, pen or pencil, class handouts, and reference materials at work station every day when class begins.
 * 2) Regular class attendance (as per district policy)


 * 1) Students are to follow established class policies.


 * 1) Students are to independently participate in all class activities.


 * 1) Student will do their personal best in all activities.